Terms & Conditions

Terms and Conditions

This website is provided by Happy City CIC.  By using this website you agree to be legally bound by these terms of use. If you do not wish to be bound by these terms of use you may not use this website.

Privacy Policy and Data Protection

Happy City is dedicated to protecting your personal data and using it in accordance with your wishes and the new GDPR EU Directive, which enters into law on 25th May 2018. Our Privacy Policy is here.

All personal information that is collected, whether on paper, electronically or by other means, is handled, stored and shared in accordance with the new Data Protection Act.  Our processes for the handling, storage and sharing of data are here.

Data provided by you

You agree that all data you send or upload to this website (including, but not limited to, survey responses, comments, suggestions and emails) is legal, not offensive, decent and truthful, complies with all laws and regulations, does not infringe the intellectual property rights or other rights of us or any third party, is not defamatory, unreliable or misleading  or otherwise objectionable and is free from bugs, worms or viruses.

You are solely responsible for your data. If we consider that any part of your data exposes us to the risk of a claim or complaint by a third party, we may block access to all or part of this website and remove all or part of your data.  You must provide all reasonable assistance in this respect.

By responding to any surveys on this website you grant us a nonexclusive, royalty free, transferable, perpetual licence to use the data in the survey for research or other purposes.

Service availability

We endeavour to make this website available at all times, but we cannot be liable if, for any reason, the website is unavailable for any period of time.


This website contains data and information, which are protected by trademark and/or copyright laws. No part of this website may be published, distributed, extracted, re-utilised, or reproduced in any material form (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) except in accordance with separately agreed permissions or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997, as applicable. We reserve the right at any time at our discretion to withdraw or modify the licences we grant for use of our content.

In the Happiness Pulse survey we use the seven questions from the (Short) Warwick-Edinburgh Mental Well-being Scale (SWEMWBS), designed by NHS Scotland, the University of Warwick and the University of Edinburgh. The following copyright statement applies to our usage of their questions:

Warwick-Edinburgh Mental Well-being Scale (WEMWBS) Copyright NHS Scotland, University of Warwick and University of Edinburgh, 2006, all rights reserved.

Links to other websites

Our website may offer links to other websites thereby enabling you to leave our website and go directly to linked websites. We are not responsible for the content of any linked website or any link in a linked website. We are not responsible for any transmission received from any linked website. Such links are provided to assist users of this website and the inclusion of a link does not imply that we endorse or have approved the linked website.

Please note that the terms of use and privacy policy of linked websites may differ from the terms of use and privacy policy of our website.  We encourage users to be aware of this when they leave or website, and to read the terms and use and the privacy policy of uch third party websites.


We do not accept any liability for the accuracy, completeness or suitability for a particular purpose of any content published or made available on or by means of our website, unless liability cannot be restricted by any applicable law.  We will not be liable for any damages arising in contract, tort or otherwise from the use of or inability to use this website or another website linked to or from our website or any material contained therein, or from any action or decision taken as a result of using this website.  We shall not be liable for any damage which may result from the download, installation, storage or use of software or consent from our website.

Governing law and jurisdiction

Your use of this website shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of use of this website shall be referred to the English courts.